07885731392

sarah@cherishchildhood.co.uk

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Cherish Childhood Privacy Policy (9.4.24)

Our contact details

Name: Sarah Thorpe

Phone Number: 07885731392

E-mail: sarah@cherishchildhood.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Names and dates of birth for babies and children
  • Medical information you feel is relevant for us to know
  • Special needs information you feel is relevant for us to know
  • Next of kin name and telephone number

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To enable us to deliver safe, effective and relevant sessions for you and your baby/child/children.
  • To enable us to respond safely and efficiently in an emergency situation.

We do not share any of your information with any third parties, other than the Emergency Services if ever required, or as part of a Duty of Care with regard to Safeguarding and Child Protection.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting Cherish Childhood, in connection to withdrawal of our services.

How we store your personal information

Your information is securely stored.

We keep your personal booking information for 7 years. We will then dispose of your information by deleting the booking form emails from our system. Any paper written photograph/video consent provided will be shredded. Photographs/videos will be deleted from our system after use within the media in which consent was provided for.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request, please contact us at:

sarah@cherishchildhood.co.uk

Telephone: 07885 731392

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

07885731392

sarah@cherishchildhood.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk